Privacy Policy

1. Introduction

Sarita Luxe Group LLC ("Company," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website saritaluxegroupllc.com, contact us, or engage with our real estate services.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Identification Information

• Name, email address, phone number, mailing address
• Property preferences and search criteria
• Financial information relevant to real estate transactions

b) Communications Data

• Messages and inquiries submitted through our contact forms or chat widget
• Records of SMS/text message opt-ins and opt-outs

c) Website Usage Data

• Browser type, IP address, pages visited, time spent on site
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide real estate services, including property listings, showings, and transaction support
• Communicate with you about properties matching your criteria
• Send appointment reminders and transaction updates
• Send SMS/text message marketing communications (only with your consent)
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with applicable laws and regulations

4. SMS / Text Message Communications

With your explicit consent, we may send you SMS or text messages related to our real estate services, including property alerts, showing reminders, and general updates.

a) Opt-In

You may opt in to receive SMS communications by submitting your phone number through our website chat widget, contact form, or other opt-in methods, which include TCPA consent language.

b) Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. You may also opt out by contacting us directly at [email protected].

c) Message Frequency

Message frequency may vary based on your engagement with our services.

d) Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.

e) Data Sharing

Your SMS opt-in information and consent will not be shared with or sold to any third parties for their own marketing purposes.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With trusted service providers who assist us in operating our website and delivering our services (e.g., CRM platforms, email service providers), subject to confidentiality agreements
• With real estate transaction parties (e.g., title companies, lenders) as necessary to complete a real estate transaction you are involved in
• When required by law, court order, or governmental authority
• To protect the rights, property, or safety of Sarita Luxe Group LLC, our clients, or others

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site usage. You may configure your browser to refuse cookies, though some features of our website may not function properly as a result.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Your Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal obligations
• Opt out of marketing communications at any time

To exercise these rights, please contact us at [email protected].

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: